Dave Hall wrote:
> So, last evening Shaw in their infinite wisdom decided to start blocking
> outbout SMTP (port 25) connections for everyone (including business
> customers). That basically leaves my SOHO connection with static IPs
> as an expensive equivalent to regular Internet consumer service.
>
SOHO + Static = OK OUTBOUND 25, unless you got a clueless tech guy, and
you probably did.
When I called back when I got the email (I told them to email my real
email address years ago, I guess they still also try to email some
@shaw.ca thing they setup for me "as a courtesy" that I've never, ever
accessed), the gentleman I spoke with tried to tell me to route my port
110 through someone else.
He said I was being mean and refused to help me for a bit until I used
some social engineering and then got him to listen to my explanation of
how SMTP and POP3 and IMAP work, and how port 110 and port 25 are
essentially not related in any meaningful way beyond the fact that both
have something to do with email.
At any rate, you are smarter than their business support, you just have
to be friendlier. When you tell them they are wrong, it makes them
miffed, so you have to figure out how to tell them they are wrong in a
creative way. It's not unlike dealing with an 8 year old :)
My email seems unaffected so far.
Received on Thu Sep 20 23:49:10 2007
This archive was generated by hypermail 2.1.8 : Thu Sep 20 2007 - 23:49:14 CST