Re: Medieval tech support

This one that drives me nuts: People are given a user name and password
for their email client. They click the "remember my password" box and
then when they have a problem and you need to know their password they
tell you they never had one.

I'm not tech support but I often get asked to help with computer
problems. Today someone wanted to know why the shortcuts to her images
didn't work. Answer: The shortcut linked to images attached to emails
she'd deleted.

Ah well there are a lot of things I'm very stupid at.

E

Michal Dworaczek wrote:
> Here the circus is happening in English and in Japanese :)
> Ex. Someone does not have a machine plugged in to power outlet
> (because they kicked the power plug out with their feet) - they say
> the network is down or Internet does not work.
> Ex. People confuse their usernames with passwords or forget usernames
> completly.
> Ex. If the default page of the browser is set to about:blank that
> means the "Internet" is down too.
>
> --
> Michal
>
> Michael R. Wilson wrote:
>> Michal Dworaczek wrote:
>>
>>> Yes, tech support is exactly the same in my workplace.
>>
>> In Swedish, no less? 8-)
>> --
>> Mike Wilson
>>
>> --
>> I'm interested in upgrading my 28.8 kilobaud internet connection to a
>> 1.5 megabit fiberoptic T1 line. Will you be able to provide an IP
>> router that's compatible with my token ring ethernet LAN configuration?
>>
>> To unsubscribe, send a message with the word "unsubscribe" (without the
>> quotes) in the body to linux-request@slg.org
>> Archives are at http://list.slg.org/
>
> --
> I'm interested in upgrading my 28.8 kilobaud internet connection to a
> 1.5 megabit fiberoptic T1 line. Will you be able to provide an IP
> router that's compatible with my token ring ethernet LAN configuration?
>
> To unsubscribe, send a message with the word "unsubscribe" (without the
> quotes) in the body to linux-request@slg.org
> Archives are at http://list.slg.org/
>
Received on Fri May 11 20:57:37 2007