Have you filed this with the BBB?
On Tue, 2007-02-06 at 18:12 -0600, Scott Walde wrote:
> It's not Linux related in the least, but is computer related and
> involves a local computer store...
>
> A customer of mine bought a new-to-them refurbished computer about 2
> years ago. I hadn't seen this computer until today. It had a couple of
> really minor software issues that I solved. But... (and Dylan can back
> me up on this) I noticed right away that something was strange. It is
> an Athlon XP2800 machine, but it was painfully slow booting Windows XP.
> I checked, and Windows was reporting 192MB of RAM. (64 were reserved
> for the onboard video.) I pulled the cover off to see if maybe a second
> DIMM was unseated or something. It only has one 256MB DDR DIMM and I
> also recognized it had a Fujitsu hard drive. For those not in the know,
> Fujitsu hasn't made 3.5" IDE hard drives for maybe 5 or 6 years now. I
> checked, and the machine has a 10GB Fujitsu HD. This all seemed a bit
> strange for a 2 year old computer. I mentioned this to my client. She
> was _sure_ the machine had 512MB of RAM. She was also sure she hadn't
> been told it was a used or refurbished machine. She found the invoice
> and, sure enough, it said Athlon XP2800, 512MB, 120GB. (and no mention
> of being refurbished.) They took the computer in to Computer Trends,
> where they bought it, and complained. The guy there told them there is
> no way it would have shipped that way, and that someone who serviced it
> must have replaced those parts. They claim I am the only person who has
> serviced the machine. I asked the guy at Computer Trends if he was
> accusing me of stealing a 120GB IDE drive and 256MB of DDR. He stopped
> short of actually accusing me, but told me to "draw my own conclusions."
>
> My conclusion: (and I'm happy that this will be stored on the SLG
> archive forever) Don't buy anything from Computer Trends!
>
> (Oh, and please, friends don't let friends buy refurbished e-Machines.)
>
> Thank you for reading. I feel a little bit better now.
>
> ttyl
> srw
>
>
> --
> "Those who do not understand Unix are condemned to reinvent it, poorly."
> (Henry Spencer, 1987)
>
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Received on Tue Feb 6 23:31:39 2007
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